With occupancy rates returning to pre-recession levels in many parts of the world, many property owners and hoteliers expect that revenue per available room (RevPAR) and average daily rates (ADR) [...]
Smart Hotels are No Longer an Idea of the Future
Priceline Looks to Enhance Mobile Offerings
Hotels, Mobile Marketing, Online Resources, Front Desk Reservation Tips
Written by admin Leave a commentHotels Expand Mobile Check-In Options
Branding, Hotels, Mobile Marketing, Front Desk Reservation Tips
Written by admin Leave a commentAs you have seen in many of our recent posts, a number of key trends and tips in the hospitality and travel industry focus on the expansion of multi-channel travelers. Everyone is traveling with a [...]
How to Implement a Front Desk Upselling Program
Social Media, Concierge: A Natural Merger
Hotels, Online Resources, Front Desk Reservation Tips, reviews, Social Media
Written by admin Leave a commentThe hotel concierge was once a position that exemplified luxury. These individuals offered their supreme knowledge of the local area and attractions as well as the ability to help plan activities, [...]
As technology continues to shift the way people acquire information, travel sites have observed a shift in the way potential travelers are accessing and booking hotel reservations. A HeBSdigital case [...]
7 Ways to Build Customer Loyalty
Branding, Content Writing, Hotels, Online Resources, Front Desk Reservation Tips, reviews, Social Media, Website Design
Written by admin Leave a commentThe Value of Lead Management on ResortsandLodges.com
The ResortsandLodges.com Marketing Center serves as a platform for lead management and new business generation. When used to its fullest capacity, the lead tool can be a golden ticket to increasing [...]